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Faqs

Do you roast your own coffee?

Collaboration not competition: There are so many amazing roasters out there! We choose to partner with roasters from Buffalo and around the USA and celebrate their best coffees. Our coffee curator meticulously chooses coffee that’s in season, freshly roasted, and is always unique.


Do you grow your own tea?

Tea is an ancient craft handed down from generation to generation, and above that grown in specific regions of the world. We partner with small family-owned importers for both our tea and ingredients.


Is there a physical location?

This being a side-hustle for our team, we are currently only online. However, if you’re local to the Buffalo, NY area you can find us popping up at local businesses, markets and events. Check out our Instagram and Facebook pages for the most up-to-date information, as well as here for a list of places serving our coffee and tea!


why do you charge for shipping?

There are a lot of places offering free shipping online these days, however as a small business we are unable to absorb the cost of shipping at this time. We appreciate your business, and will revisit this as our business grows!


Can I postpone my next shipment?

Let’s say your buddy bought you a bag of this rad new coffee or you’re going on vacation for two weeks next month. We understand life happens and want to make sure you get the most out of your subscription. Because of this, we allow you to postpone your subscription up to two times each quarter. What does this look like? Fill out our contact form at least 10 days prior to the next share date to request postponement and you will not receive that share. We will then tack on another share at the end, extending your subscription.


All subscriptions are on auto-renewal. If you’d like to cancel your subscription, please fill out our contact form to request cancellation at least 10 days prior to your next renewal date.

I want to cancel my subscription, Do I have to do anything?


do you do events?

Yes! We love getting out there in the community and sharing our passion. We do both private and public events. Please fill out our contact form and we will get back to you ASAP.


Do you offer wholesale pricing?

Of course! For wholesale inquires please fill out our contact form and we’ll get back to you ASAP. We look forward to learning about your business, and coffee and tea goals!


How do you choose the youth programs you partner with?

Short answer: we get out into the community. Our goal is to support one youth program each year to make the biggest impact. However, if we’re participating in an event, we will work closely with the event organizer to see if there’s a specific youth program they’re passionate about. If you’d like us to consider your youth program, please fill out the contact form and we will get back to you ASAP!